Terms of use and conditions

PLEASE READ THE FOLLOWING TERMS AND CONDITIONS OF USE CAREFULLY BEFORE USING THIS WEBSITE.

Conditions of use

The Website is owned and operated by findingchantel.com. By using this website, including purchasing products from this website, or by clicking a box that states that you accept or agree to these terms, you signify your agreement to these Terms & Conditions. If you do not agree to these terms of use, you may not use this website.

You agree that by using this website, you are at least 18 years of age, or visiting under the supervision of a parent or guardian, and legally able to enter into a contract. Finding Chantel assumes no responsibility for liabilities related to age misrepresentation.

It is your responsibility to review these Terms and Conditions periodically. We reserve the right to revise these Terms and Conditions at any time without notice to you. If you do not agree to these terms and conditions, please do not use this site.

Privacy policy

Before you continue using our website, we advise you to read our privacy policy Privacy policy regarding our user data collection. This will help you to understand our practices.

Terms of service for buyers of our online programs and digital products

These Terms of Service for Buyers (“Terms”) apply to all clients, or all potential clients of Finding Chantel (“we, us, our”). These Terms together with any other terms and conditions and policies we publish or link to on our website and services form an Agreement with us (“Agreement”). “You” could be any client or customer of ours.

Before you purchase

You must:

be 18 years old or have parental consent;

provide complete and accurate information to us, including account information, and promptly inform us of any updates to your information;

pay for the Online Program or Digital Product via the published payment methods available;

be careful with your order because after placing an order we cannot cancel it as it will have been processed and paid for by us;

Make payment prior to the commencement of the Online Program as your place cannot be reserved or confirmed until payment is received.

Health advice disclaimer

We may provide information in our blogs, materials and digital products that may be classed as medical or health information or advice (“health information”). 

Reliance on this health information is at your sole risk, and you are at all times responsible for your own safety and well-being.

We cannot take into account your personal situation or your personal goals or objectives when providing health information. The health information is general and we cannot guarantee that your desired outcome will be met.

Everybody’s circumstances, needs and expectations are different. It is unreasonable to expect that everyone’s requirements will be met.

You must consider whether or not the health information is appropriate to your needs. Health information is not a substitute for independent professional advice.

We strongly recommend that you obtain independent professional advice before making any decisions or taking steps towards reliance on this health information or for any diagnosis, assessment or treatment.

Where we or you have any concerns about your participation, you must provide us with written confirmation from your doctor, psychologist or psychiatrist before participating.

We are not liable for any loss or damage suffered in connection with reliance on any “health information”.

Acknowledgements you make when purchasing on our website

You acknowledge and agree that there may be:

errors or omissions in online programs or digital products descriptions, prices, availability and promotions;

some online programs or digital products have limited quantities, and some sales are limited to certain regions or groups of people;

technical problems downloading materials or digital products, there are inherent risks associated with downloading digital products.

Except as required by law, we cannot guarantee the accuracy of the information or the availability of the online programs or digital products

After purchasing

Things you must do after purchasing on our website

You must:

contact us by email if you have any issues with the online programs or digital products and require a refund;

contact us by email if you have any difficulty downloading any materials or digital products;

seek our prior written consent before any publication of information about us;

not reproduce, duplicate, copy, sell, resell or exploit the materials or digital products in any way;

Billing and Payment

Terms of payment are within our sole discretion, and unless otherwise agreed to by us, payment must be received by us prior to our acceptance of an order.

Payment is due at the time of purchase and will be processed when authorized during the purchase process. Orders are not binding upon us until accepted by us. We reserve the right to refuse and refund any order or part of any order placed on this website.

What we would love you to do after purchasing our products

We would love you to provide us with any photos, testimonials, videos, and/or case studies so we can use them for marketing and information purposes, exhibitions, and publications.

Please note that if you provide us with photos, videos, testimonials and case studies you assign copyright ownership to us. This includes all copyright and any other rights under the Copyright Act 1968 and the right of reproduction either wholly or in part. If you provide Content but subsequently want to revoke permission to use it, it is your responsibility to notify us immediately via email.

Intellectual property

You agree that all materials, products, and services provided on this website are the property of Finding Chantel, its affiliates, directors, employees, officers, agents, suppliers, or licensors including all copyrights, trade secrets, trademarks, patents, and other intellectual property.

You also agree that you will not reproduce or redistribute the Finding Chantel intellectual property in any way, including electronic, digital, or new trademark registrations.

You grant Finding Chantel a royalty-free and non-exclusive license to display, use, copy, transmit, and broadcast the content you upload and publish.

For issues regarding intellectual property claims, you should contact the company in order to come to an agreement.  

Overview: A note from Chantel

Everything shared on this website is my opinion and only my opinion. I am not a doctor, lawyer or an alien and I do not claim to be one in real life or on the internet.

Anything I write or share is not a substitute for medical advice and you should get medical advice from a competent professional whenever needed.

I am the type of person that wants to make the world a better place for us all and our future generations.  This means that everything on this website is my original work unless I have written otherwise. 

I am always busy, as I can not stop working, learning and wanting to help others.  I am obsessed with helping people from all walks of life, animals and wanting to make this world a better place.

This means that everything on this website is my own work, even down to building the website myself, unless I have written otherwise. 

Please understand this is probably the reason why there will be typos or grammatical errors.

Please also respect that everything I have written on this website took a lot of time, effort and research. This was even at the expense of not having time to cuddle my animals.

What I have written may not be reproduced in any way without my permission. Photographs may not be used without permission, as these are usually my own unless I have written otherwise. 

I am so thankful when you share my posts and information with your family and friends, as this is why I started this website.

You sharing what I have written or added is what makes this amazing community at findingchantel.com so special.

I welcome links to my articles and shares on social media, but I do not allow full-reprinting of my articles (or any excerpts longer than 10%, this is bad for your SEO anyway, so please do not do it).

I may use affiliate links in many posts. For the purpose of disclosure, please assume that all links are affiliate links and that I make a small commission through any purchases made through links on this website.

Also, please accept my guarantee that I will ONLY link to products that I have personally purchased, used myself or on my animals. Under no circumstances will I link to a product I do not love and know that it works.  I am not in this to make an affiliate commission.

These affiliate links help me keep the site up and running with the costs of software, hosting, security, and updates.

I send out a monthly email newsletter that contains links to my most popular content that week as well as occasional correspondence about things that I think you should know about.  If you decide to subscribe to my newsletter you can unsubscribe at any time, it is your choice.

If you unsubscribe from findingchantel.com, you will lose access to many of the free resources I offer and other areas of the website that are accessed with your registration.

Please also assume and understand that I am a real person with real feelings, as are the other readers and commenters on this website, so please act respectfully.

My mother has always said, “If you can’t say something nice, don’t say anything at all.”  Disagreement and respectful conversation are welcome.

However, if you are nasty, I will ban you. This website is not a boxing ring and I will not tolerate spam, rude comments towards me or others, racism, self-promotion,  or any other rude Ness.

If you do not like something I have said or I have written. You can say nothing at all or you can respectfully disagree and add resources so that we can both learn, as we learn something new every day. 

You also agree by using findingchantel.com that none of the information here is to be in any way used as medical advice or to diagnose, treat, prevent, or cure any disease.

Do not take any information from this website or any website at face value. You have to seek medical or professional supervision. 

User accounts

As a user of findingchantel.com, you may be asked to register with us and provide private information.

You are responsible for ensuring the accuracy of this information, and you are responsible for maintaining the safety and security of your identifying information.

You are also responsible for all activities that occur under your account or password. If you think there are any possible issues regarding the security of your account on the website, inform us immediately so we may address them accordingly.

We reserve all rights to terminate accounts, edit or remove content and cancel orders at our sole discretion.

PRIVACY AND YOUR ACCOUNT

Please review our Privacy policy which also governs your visit to the Website, to understand our privacy practices.

We may sell products for children, but sell them to adults who can purchase with a credit card or other permitted payment method. If you are under 18, you may use the Website only with the involvement of a parent or guardian.

We reserve the right to refuse service, terminate accounts, remove or edit content, or cancel orders at our sole discretion.

CONSIDERATION

You agree that these Terms of Use are supported by reasonable and valuable consideration, the receipt and adequacy of which you hereby acknowledge, including, without limitation, your access to and use of the Website and data, materials and information available at or through the Website.

OTHER MATTERS YOU SHOULD BE AWARE OF

We may change information on our website and store. Except as required by law, we may at any time, and without prior notice to you: change and update information including availability and promotions; change prices or descriptions of our online programs and digital products; change our range of online programs and digital products; or discontinue online programs and digital products; and/or cancel orders if the information is inaccurate.

Cambodian Consumer Law

By visiting this website, you agree that the laws of Cambodia.

You are entitled to various consumer guarantees, rights, and remedies under the Cambodian Law including, but not limited to, consumer guarantees that the online programs and digital products are delivered with due care and skill. You will have the right to have a product replaced or refunded if it doesn’t meet a consumer guarantee.

Except as required by law we do not warrant the quality of the online programs and digital products or warrant that they will meet your expectations.

We do not provide refunds for changes of mind, where you fail to provide us with adequate information, or where you can no longer partake in an online program.

If we need to cancel your order we will provide a refund

Except as required by law, all sales for our online programs and digital products are non-transferable and non-refundable. Despite our reasonable endeavours, on occasion, we may need to change, the times or dates of an online program at short notice or even cancel parts or all of an online program.

We will notify you as soon as possible of any changes. In these circumstances, we may also offer a transfer you to another online program if the time or date is inconvenient for you. We do not provide refunds except as required under the Cambodian Law.

We can refuse to serve you and sell Online Programs and Digital Products at any time

We may refuse to provide online programs and digital products to you, or anyone, for any reason, at any time. In particular, if you breach this Agreement we may immediately terminate your use of our website and services, and ban your purchase of any online programs and digital products.

We can also change, suspend or stop providing Online Programs and Digital Products at any time, for any reason, and without notifying you. We are not responsible to you for any changes, or if we suspend or stop our online programs and digital products.

Intellectual property

All the Intellectual Property Rights in our materials and digital products are owned by or licensed by us. We grant you a non-exclusive, non-transferable, royalty-free, revocable licence to use our materials and digital products for your personal use only.

This licence to use our Materials in relation to the online program is for the duration of the Online Program only. In particular, you must not use our materials and digital products for any commercial purposes without our prior written consent which is given or withheld at our sole discretion.

Any use beyond your sole personal use will be conditional on the payment of license fees, and acknowledgement of our moral rights under the Copyright Act 1968 where applicable. Please contact us via email to seek consent.

Further advice disclaimer

Whilst we exercise due care in ensuring its accuracy, sometimes the information in our materials and digital products may not be accurate. There may be typographical errors, or it may be based on an opinion of the author that is not widely held.

Occasionally the information or advice may be historical information, and based on primary sources of material, contemporary thinking, regulations or laws which existed at the time of publication, and these will change from time to time. Occasionally the information or advice may not be complete. For that reason, we cannot guarantee that the information or advice is accurate, complete or current.

Liability and Indemnity

To the maximum extent permitted by law, we are not liable for any loss or damage arising from your use of our website and services or any online programs and digital products purchased using the service, including, but not limited to, any errors or omissions, price changes or discontinued online programs and digital products, your reliance on any of our advice and information, any visitor posts and content, any links to third party websites, any interruptions, any changes, suspension or termination of our website and services.

To the extent which we are entitled to do so, our liability under the Cambodian Law will be limited, at our option to:-

the replacement of the online programs and digital products or the supply of equivalent online programs and digital products or the payment of the cost of replacing the online programs and digital products of acquiring equivalent online programs and digital products.

In any case, our liability to you will not exceed the amount actually paid by you to us for the most recent online programs and digital products you have paid for.

You agree to indemnify us and to keep us indemnified from any Claim arising out of or in connection with your breach of this agreement, including, but not limited to where you provide incorrect information, any breach of the user content rules in our terms and conditions.

If there is a dispute

In the event of any dispute that cannot be resolved, both parties agree to obtain an independent professional arbitrator/dispute resolution specialist to make a determination on the dispute and each party agrees to pay their own costs.

Copyright and Intellectual Property Ownership

All information, materials, images, photographs, software, articles, text, functions, video and other content (collectively, the “Content”) contained on or offered through the Website and all copyrights, trademarks, and other intellectual property rights in or relating to the content are the sole property of findingchantel.com, its licensors or content providers or other third parties. The website and all of its content and the selection and arrangement thereof are protected as a compilation owned by findingchantel.com under the copyright laws of Cambodia and other countries. findingchantel.com may change the website or delete any content or features or services at any time, in any way, for any or no reason. findingchantel.com reserves all rights not expressly granted in and to the website and the content.

Unless otherwise noted, findingchantel.com service marks, trade names, and logos displayed on the Website are the trademarks, service marks, trade names, and logos of findingchantel.com. All other trademarks, logos and service marks are the property of their respective owners. Nothing on the website shall be construed as granting, by implication, estoppel, or otherwise, any license or right to use any trademark, trade name, logo or service mark displayed on the website without the owner’s prior written permission. Unauthorized use of findingchantel.com, service marks, trade names, and logos displayed on the Website is strictly prohibited.

Not medical advice

The information contained on this website, or provided at your request, is for informational purposes only.

No information on this website is or should be used for the purposes of diagnosing, treating, curing or preventing any disease. 

The information on this website has not been evaluated by the Food and Drug Administration. 

Nothing on this website is intended to recommend any particular form of medical treatment or that persons manage their own health problems without the advice of a licensed health care practitioner. You should definitely consult a qualified medical professional before making any health decision or taking any product. Information found or received through this website should not be used in place of a visit with, call to, consultation with or advice from a professional health care provider. If you suspect you have a medical problem, or should you have any health care-related questions, please promptly call or see your health care practitioner. 

No information on this site should be used to treat, diagnose, cure or prevent any disease or condition, under any circumstances.

Products and Services

The products and services made available on this website are intended for personal use only. You may not assign, transfer, re-market, resell, or otherwise dispose of, such products and services without obtaining findingchantel.com’s prior written consent. findingchantel.com may cancel or modify purchases on the website if it appears that they are the result of fraudulent or inappropriate activity or under other circumstances where it appears that the purchase contains or has resulted from a mistake or error. Prices and promotions are subject to change without notice.

 Forums/Blog/Social Media/Comments

“Forum” means an area, site or feature offered as part of this website that offers the opportunity for users to post content for viewing by one or more website users, including the comment section of any blog post. Additionally, “Forum” includes any other website page or content area created by findingchantel.com on one or more social media pages, including, but not limited to Facebook, Twitter, YouTube, and Instagram.

You acknowledge that Forums and features offered therein are for public and not private communications, and you have no expectation of privacy with regard to any content posted to a public Forum. We cannot and do not guarantee the security of any information you disclose through any of these media; you make such disclosures at your own risk. Additionally, you grant findingchantel.com the right to reprint, publish or otherwise use in a public manner any information posted in forums or comment sections of this website or associated social media.

You agree to use the Forums only to post, send and receive messages and material that are related to a particular Forum. Refer to the comment policy for specific policies. By way of example, and not as a limitation, you agree that when using a Forum (including the comment section of any blog post), you will not:

• Defame, abuse, harass, stalk, threaten or otherwise violate the legal rights (such as rights of privacy and publicity) of others.

• Publish, post, upload, distribute or disseminate any inappropriate, profane, defamatory, infringing, obscene, indecent or unlawful topic, name, material or information.

• Upload any files that contain software or other material protected by intellectual property laws (or by rights of privacy of publicity) unless you own or control the rights thereto or have received all necessary consents.
  Upload files that contain viruses, corrupted files, or any other similar software or programs that may damage the operation of another’s computer.

• Advertise or offer to sell or buy any goods or services for any business purpose, unless such Forum specifically allows such messages.

• Conduct or forward surveys, contests, pyramid schemes or chain letters.

• Download any file posted by another user of a Forum that you know, or reasonably should know, cannot be legally distributed in such a manner.

• Falsify or delete any author attributions, legal or other proper notices or proprietary designations or labels of the origin or source of software or other material contained in a file that is uploaded.

• Restrict or inhibit any other user from using and enjoying a Forum.

• Violate any code of conduct or other guidelines (including the comment policy and terms of service) which may be applicable to any particular Forum.

• Harvest or otherwise collect information about others, including e-mail addresses, without their consent.

• Violate any applicable laws or regulations.

• You are and will remain solely and completely responsible for the content you post on or through the website under your username or otherwise by you in any way and in any Forum and for the consequences of submitting and posting same. We have no duty or obligation to monitor any Forum, although we reserve the right to review the material posted to a Forum and to remove any materials at our sole discretion.

Links on this website direct visitors to various food, beverage and dietary supplement products on third-party websites. These products are not intended to diagnose, treat, cure, or prevent any disease. findingchantel.com and the administrators of this website and any Forum on this website reserve the right to remove, edit, move or close any content item for any reason, including, but not limited to, comments that are in violation of the laws and regulations formed and issued pursuant to the Federal Food, Drug and Cosmetic Act.

We reserve the right to terminate your access to this website including any or all forums at any time without notice for any reason whatsoever. We owe you no obligation and therefore may refuse to post, deliver, remove, modify or otherwise use or take any action with respect to the content you post on this website.

Additionally, you should always be sceptical about information provided by others, and you acknowledge that the use of any content posted on any Forum is at your own risk. For example, we are not responsible for, and we do not endorse, the opinions, advice or recommendations posted or sent by users in any Forum and we specifically disclaim any and all liability in connection therewith.

Content linked to the website

You should be aware that when you visit the Website, you could be directed to other sites beyond our control including links to or from affiliates and content partners that may use our marks as part of an affiliate relationship. When you click on a link that directs you away from the Website, the site to which you are directed may not be controlled by us and different terms of use and privacy policies may apply which you should carefully read and evaluate. You acknowledge that we are not responsible for examining or evaluating and that we do not warrant the offerings of, any such third party or the content of their sites. We do not assume any responsibility or liability for the actions, products, or content of any third party or any third-party site. We reserve the right to disable links from or to third-party sites, although we are under no obligation to do so.

Other

This Agreement is to be construed in accordance with the laws of Cambodia and you and we submit to the jurisdiction of the courts of Cambodia. This is the entire agreement between you and us and supersedes any prior agreements, proposals and communications whether oral or written, between you and us. In the event of an inconsistency between these Terms and other terms and conditions on our website, these Terms of Service prevail. No other term is to be included in this Agreement except where it is required to be included by law. The failure by us to exercise any right, or enforce any provision in this Agreement does not waive the future operation of that right or provision. In the event that a provision in this Agreement is not enforceable, such provision shall be severed from this Agreement to the extent permitted by law, and the remaining provisions will remain in full force and effect. All obligations and liabilities in this Agreement survive termination of this Agreement.

Updated January 18th 2024